Returns & Exchanges
At Briggs & Riley, we stand behind our products and want you to be completely satisfied with your purchase. If for any reason you are not happy, you may return your unused merchandise within 30 days of purchase for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to locate your purchase and start the process.
Print Shipping Label
Select the items you wish to return and download your prepaid return shipping label provided through our automated system.
Pack Your Items
Place the unused merchandise in its original packaging, ensuring all hangtags and accessories are included before sealing the box.
Ship and Track
Drop off your package at any authorized carrier location; you will receive a notification once your refund has been processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing